A great experience is not complete without ongoing service to ensure all your equipment stays in working order. In addition to the manufacturers’ standard warranties, Shanahan provides a one year warranty on all labor. We also offer annual service contracts where you can call to get answers to any questions. If we cannot help you by phone we will immediately send an engineer to resolve the problem. Also, to help you prevent problems, we schedule a yearly maintenance visit for all customers on our Annual Service Plan.
Contact us today for a no obligation design assessment and let us know how we can help. We will follow up within 2 business days to get you answers to your questions. We can also be reached at 800-786-1556.
Project Management
Our goal is to make your project seamless and hassle free. Shanahan will manage every aspect of your sound and video installation including electrical, cabling, custom cabinetry, theatrical lighting and much more. We work closely with your on-site project manager, facilities manager or architect to align schedules and ensure your project is delivered with the highest quality, on time and on budget.
Training
The more sophisticated your sound and video solution is the more important it is to have proper training. Our engineers know the equipment they install inside and out. As part of each project we will sit with your employees or volunteers and teach them how to use the equipment, how to handle basic troubleshooting, and when and who to call if they run into a problem.
If you have had turnover or are growing your department and need someone new to learn your equipment, Shanahan can help. Call us at 800-786-1556 or fill in our contact form and we will be in touch quickly to discuss your needs.
Phone Consultation
Perhaps you are not located in the New England area or maybe you did not buy the Annual Service Plan but you have questions that need answers. Either way, Shanahan can help. We offer fee-based phone support and consultation to answer questions and troubleshoot issues, often preventing the need for a service call. Call us at 800-786-1556 or fill in our contact form and we will be in touch to schedule a call.
Sound System Check Up
Shanahan offers a sound system check up to review your existing sound and video solutions and to make recommendations based on your current as well as future needs. Call us or complete our contact form to schedule an appointment today at 800-786-1556.